OFFICIAL LICENSED AND AUTHORISED SERVICE PROVIDER FOR BUSSINK® OBSERVATION WHEELS
What to ExpectLeading service provider and consultant for Giant Observation Wheels and Observation Attractions, backed by 30+ years of international experience. We protect your investment with tailored solutions—from personalised service bundles to full turnkey support.
❋ 30+ Years of Industry Leadership
Trusted global consultant for Observation Wheels and attractions, backed by decades of international experience.
❋ Tailored Solutions
From service bundles to full turnkey solutions, we protect your investment at every stage.
❋ Global Standards, Local Expertise
Partnerships with leading manufacturers keep every project aligned with the latest innovations and safety codes.
❋ End-to-End Support
From consultation to training and operations, our team guides your project to lasting success.
Education
All technical staff must be trained and licensed to operate your wheel safely. We deliver the coaching and
certification programmes that build lasting operational competence.
● Customised education modules
● Standard operating procedures
● Multi-level certification programme
● Emergency evacuation training
● Refresher courses & safety seminars
● Crisis management support
Installation
Installing a large observation attraction is a complex, high-stakes process. Our licensed engineers manage every stage on-site, from equipment assembly to handover.
● Complete installation service
● Site supervision & equipment assembly
● Hoisting equipment rental
● Installation protocol & documentation
● Fast-response repair service
Commissioning
Proper testing and commissioning safeguard your wheel's durability from day one. Our authorised team handles every check before handover.
● Site acceptance testing
● Systems & equipment commissioning
● Independent third-party inspections
● Incident investigation & damage expertise
● Warranty extension approvals
Quality Assurance
We hold every project to the highest achievable standard, with qualified engineers overseeing manufacturing
through to maintenance.
● Quality control of manufacturing
● Factory acceptance & performance testing
● Stress & durability testing
● Third-party inspection coordination
● Special maintenance programmes
Logistics
Built to fit ISO containers, BUSSINK® wheels are engineered for efficient global shipping — and we manage the entire journey for you.
● Worldwide logistics coordination
● Transport preparation & packing
● Door-to-door transport
● Customs clearance & insurance
Operation
Running an observation wheel takes real experience. We support you on the technical and commercial sides of daily operation.
● Qualified technical manpower
● Operational business structuring
● Financial & legal advisory
● Coaching and know-how transfer
Customer experience: marketing support, business add-ons, media & infotainment systems, and special events support.
Advisory Service
Observation wheel projects need advisors who know this niche inside out. We guide you from acquisition through to opening day.
● Feasibility studies
● Risk analysis
● Design review of sub-systems
● Safety & user documentation
● Coordination with inspection bodies
Engineering
Our engineering team supports new builds and upgrades alike, with full technical and project-coordination capability.
● Concept design & calculations
● FEA analysis & weight optimisation
● Upgrades to current DIN EN standards
● Turn-key project coordination
Compliance
Safety and compliance are at the heart of everything we do. We help operators and manufacturers meet — and exceed — every regulatory requirement.
● Certification of maintenance & operating staff
● Mechanical structure inspection
● Risk & safety assessments
Facility & Maintenance
Our state-of-the-art facility is built for the care, maintenance, and refurbishment of observation-ride equipment —
with an internal crane, a heated year-round workspace, and round-the-clock security. A mobile tool container also brings our full toolkit directly to your jobsite, wherever it is.
SECOND LIFE
Second Life gives an ageing attraction a new lease on life — increasing visitor numbers without the cost of scrapping or replacing it.
Refurbishment
As the original manufacturer, we hold the documentation and drawings needed to refurbish faster, to original
standard, and at lower cost than any third party.
● Component and equipment upgrades
● E-house and control system updates
● New coating and paint
● Energy efficiency and lifetime improvements
Case study: Bellevue Observation Wheel
A full refurbishment gave this beloved attraction new climatized cabins and a state-of-the-art drive and control system — ready for another lifetime of operation.
Accessories
Available directly from GOW:
Cabins
● ICARUS (8-passenger)
● Zeppelino (12-passenger)
● Zeppelin (16-passenger)
Lighting
Custom LED lighting, from subtle accents to full-scale night-time light shows.
Drive & Control Systems
Reliable drive and control technology, engineered and installed to keep your wheel running smoothly and safely.
Facility Units
● Management unit
● Restrooms
● Staff unit
● VIP lounge
● Photo & souvenirs
● Bistro
Passenger Guidance Systems
Smart queuing and crowd-flow solutions that keep boarding efficient and your guests moving smoothly.
About us
For over three decades, GOW has shaped the observation attraction industry — setting new benchmarks across a wide range of services.
Our diverse team applies consistent standards to every project, from early advisory work through to full technical operation. The GOW Guidelines capture our vision and quality standards, so every project is delivered without compromise.